Over 70,000 ATT customers faced a nationwide outage this Thursday morning, impacting calls, texts, and internet access. AirTalk Wireless, running on the same network, were also affected.
AirTalk Wireless, operating under the ATT infrastructure, have also encountered the same issue. Here’s what you need to know:
- ATT Outage Details:
- Affected Customers: Over 70,000 ATT cellular customers reported being unable to connect to service.
- Cause: The source of the outage remains undisclosed by ATT.
- Emergency Concerns: Authorities have raised concerns about people being unable to call 911 during emergencies due to the cellular outage.
- Network-to-Network Peering: An industry source suspects that the issue relates to how cellular services hand off calls from one network to the next, a process known as peering.
- AirTalk Wireless:
- AirTalk operates on the same network infrastructure. Customers have reported issues connecting to ATT’s 5G network, with some devices showing only LTE.
- Customer Impact:
- Customers across major cities, including Atlanta, Dallas, Houston, Los Angeles, and Chicago, have experienced disruptions in cell service.
- It’s recommended to use Wi-Fi calling until service is fully restored.
While the cause of the outage remains a mystery, it underscores the interconnectedness of these services within the ATT network structure. As technicians work urgently to restore service, affected customers eagerly await a resolution to this widespread disruption.