Having the correct EBT phone number is essential for every SNAP recipient who wants to check their food benefit balance, report card issues, or get updates about deposits. Each state has its own customer service hotline, but the steps for checking your balance are mostly the same across the country.
In this 2025 guide, we’ll explain how to find and use your EBT balance phone number, what security steps you should follow, and how to stay connected with help from AirTalk Wireless, a trusted provider offering free and discounted devices to qualified households.
What Is the EBT Phone Number (and Why It Matters)?
The EBT phone number is a dedicated hotline that allows users to access account information, report issues, and verify their SNAP or cash benefit balance. This service is available 24/7 and connects directly to your state’s EBT customer service center.
Knowing your state’s hotline saves time-especially when your balance is low or if your card is lost. It also helps you avoid delays when confirming benefit deposits or troubleshooting technical issues. Keeping the EBT phone number handy ensures you can always manage your benefits safely and conveniently.
>> Read more: Where Can I Use My EBT Card and Withdraw Money for Free
The Fastest Ways to Find Your EBT Balance Phone Number
There are several reliable ways to find your EBT Phone Number. The number is usually printed on the back of your EBT card, but if you no longer have it, you can locate it online or through your state’s Department of Social Services website.
AirTalk Wireless users can also use their free or discounted phones to quickly contact their state’s EBT hotline. Having reliable service helps ensure you can access your balance even when you’re away from home.
How to Check EBT Balance by Phone (Step-by-Step)
Checking your EBT balance is easy when using the automated phone system:
Dial the EBT phone number found on your state’s website or card.
- Select your preferred language.
- Enter your 16-digit EBT card number using the keypad.
- Follow the voice prompts to hear your available balance.
- Stay on the line for more details about recent transactions if needed.
The system provides real-time information about your food stamp or cash assistance funds, making it the most direct way to confirm benefits.
Security Tip You Shouldn’t Skip
Always call from a private line and avoid sharing your card details on public phones. Never give your EBT number or PIN to anyone claiming to be from the government through text or email. If you suspect suspicious activity, contact your state’s official hotline immediately.
Other Ways to Check Your EBT Balance
If you prefer not to call, you can check your balance online through your state’s EBT portal or by using the official mobile app (such as ConnectEBT or ebtEDGE, depending on your state). Many grocery stores also print your remaining balance on receipts after eligible purchases.
New to AirTalk Wireless? Stay Connected While You Manage Your EBT
Reliable communication is important when managing government benefits. With AirTalk Wireless, eligible users can receive free or low-cost phones and tablets through the federal Lifeline Program.
These devices make it easier to access your EBT account online, call your state’s hotline, and manage benefits anywhere.
You can apply directly at AirTalk Wireless, where eligible users may also receive free monthly talk, text, and data plans.
About AirTalk Wireless (Services at a Glance)
AirTalk Wireless is an authorized provider under the federal Lifeline Program, committed to helping low-income individuals stay connected at no cost. The company offers free or heavily discounted smartphones, tablets, and wireless plans to eligible participants who receive benefits such as SNAP, Medicaid, or SSI.
- AirTalk’s services are designed for convenience and accessibility. Users can apply online, verify eligibility within minutes, and have their devices shipped directly to their homes. Once enrolled, customers enjoy:
- Free or discounted phones and tablets – choose from leading brands like iPhone, Samsung, and Sky devices.
- No monthly bills – Lifeline-qualified customers get free talk, text, and data plans.
- Nationwide coverage – powered by reliable network partners with fast, stable connections.
- Easy online management – track data usage, renew benefits, or request upgrades through the AirTalk website.
By bridging the digital gap, AirTalk Wireless ensures that every eligible user can stay connected to family, work, healthcare, and essential online services without worrying about high costs.
>> Read more: Internet for Seniors Free: Simple Ways Seniors Can Stay Connected
Who Qualifies for AirTalk Wireless (Lifeline)
If you participate in federal assistance programs such as SNAP (EBT), Medicaid, SSI, or Federal Public Housing Assistance, you likely qualify for the Lifeline Program through AirTalk Wireless. The program is available to low-income households that meet income or program-based requirements.
You can also qualify based on your household income, which must be at or below 135% of the Federal Poverty Guidelines. Supporting documents like recent pay stubs, tax returns, or benefit letters may be required to verify eligibility.
Applying for Lifeline with AirTalk Wireless is simple and completely online:
- Visit AirTalk Wireless and click “Apply Now.”
- Enter your ZIP code to check if the service is available in your state.
- Upload proof of eligibility, such as your EBT or SNAP card, or other qualifying documents.
- Review and submit your application.
Once approved, you’ll receive your free phone, tablet, or both, along with a free monthly plan that includes talk, text, and data. Devices are usually shipped within 7–10 business days after approval.
This program allows you to stay connected without monthly costs, making it easier to manage your EBT benefits, call customer service lines, or access important online services from home.
FAQs About the EBT Balance Phone Number
Below are answers to some of the most common questions about using the EBT phone number safely and effectively.
How to check EBT balance phone number when I lost my card?
If you lost your EBT card, call your state’s customer service hotline immediately to block unauthorized transactions. Once you receive your replacement card, you can use the same phone number to check your balance again.
Is it safe to share my EBT number by phone?
It’s only safe when you call your official state EBT Phone Number. Never share your number through text, social media, or third-party apps.
Can I check my balance without calling?
Yes. Many states offer online portals or mobile apps where you can log in securely to view your EBT balance and transaction history. This is a convenient option for those using Lifeline devices from AirTalk Wireless.
Conclusion
Keeping the correct EBT phone number handy ensures you can check your balance and manage your benefits quickly and safely. Whether you use the automated hotline, your state’s online portal, or the EBT mobile app, staying informed prevents missed deposits or unauthorized transactions.
For added convenience, apply for a free phone or tablet through AirTalk Wireless – the ideal companion for managing your benefits, staying connected, and accessing government programs effortlessly.
Visit AirTalk Wireless today to apply for your Lifeline device and enjoy fast, reliable access to your EBT account anytime, anywhere.