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How to Apply for Lifeline Benefits Under the Safe Connections Act 

At AirTalk Wireless, we’re dedicated to providing accessible and affordable wireless services for everyone, especially for those in need of support. That’s why we’re excited to share a significant update from the Lifeline program: The Safe Connections Act (SCA) of 2022, which offers crucial assistance to survivors of domestic violence, human trafficking, and related crimes. 

The Lifeline program, managed by the Universal Service Administrative Company (USAC), is a federal initiative that lowers the cost of monthly phone or internet services for eligible households. With the passing of the Safe Connections Act, survivors now have enhanced support to help them stay connected as they rebuild their lives. 

How to Apply for Lifeline as a Survivor? 

If you or someone you know is a survivor of domestic violence, human trafficking, or a related crime, you may be eligible for the Lifeline survivor benefit. The application process is straightforward and typically takes about 10 minutes to complete. 

Note: You’ll need to provide documentation that verifies your line separation request and may need to provide proof of your eligibility, identity, or home address. If you have questions during the application process, contact the Lifeline Support Center by email at LifelineSupport@usac.org or call (800) 234-9473 from 9 a.m. to 9 p.m. ET. 

Here’s how to apply: 

Step 1: Choose application options

Survivors have two options for how to apply to the Lifeline program: 

Option 1: Apply online  

Option 2:  Apply by Mail 

Step 2: Apply online  

Step 3: Fill out your information 

Step 4: Create account 

Step 5: Qualifying programs 

Step 6: Review & Submit 

Step 7: Agreement page 

Step 8: Application status  

What is the Safe connection Act? 

The Safe Connections Act (SCA) is a federal law that aims to protect survivors of domestic violence, dating violence, sexual assault, stalking, human trafficking, and other forms of abuse by providing them with access to safe housing and essential services. Key terms include survivors, who are individuals 18 years or older who have experienced or are caring for someone who has experienced a covered act, and covered acts, which encompass a wide range of harmful behaviors such as domestic violence, sexual assault, stalking, and child abuse. 

How the Safe Connections Act Supports Survivors? 

The Safe Connections Act of 2022 adds special provisions to the Lifeline program, helping survivors access discounted phone, internet, or bundled services. Survivors who qualify can receive emergency Lifeline support for up to six months, ensuring they have the essential communication services needed to remain safe and connected to their loved ones, support networks, and emergency services. 

Survivors can participate in the Lifeline program, if they provide proof that they attempted a line separation request and can confirm they are experiencing financial hardship using one of the methods below: 

Benefits for Survivors 

Eligible survivors can receive: 

These discounts make it easier for survivors to afford essential communication services during critical times of transition and healing. After six months, you may apply for the standard Lifeline benefit of up to $9.25/month off internet or bundled services or up to $5.25/month off phone (voice-only) service. 

Why Lifeline Matters? 

Staying connected is essential, especially for survivors who rely on communication services to access help and maintain safety. The Safe Connections Act ensures that survivors can receive affordable and reliable services through the Lifeline program, offering much-needed peace of mind. 

If your household is eligible, the survivor benefit can be life-changing, offering financial relief and access to critical services for up to six months. For those on qualifying Tribal lands, the higher discount helps bridge the digital divide even further. 

Take Action: Apply for Lifeline Today

If you are a survivor or know someone who may benefit from the Lifeline survivor benefit, don’t wait to apply. The process is quick and simple, and the support can make a huge difference. Follow the steps above to apply online or contact the Lifeline Support Center if you need help. To learn more about the Lifeline program and its new benefits for survivors, visit USAC Lifeline Program today. 

At AirTalk Wireless, we are committed to supporting communities in need. With the Safe Connections Act, survivors now have the tools to stay connected, safe, and empowered. Apply for Lifeline today and start benefiting from this essential support. 

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