ACP Ending: How to Keep your Phone Service?

If you’ve recently utilized the ACP service or a combination of ACP and Lifeline, we ask you to take a moment to carefully read this blog for crucial information related to the ACP conclusion. We appreciate your understanding!

Why and when will ACP be ended?

According to the latest announcement from the Federal Communication Commission (FCC), the ACP will be winded down soon due to lack of funding. Here’s some important points that you need to know: 

• New enrollments for the ACP will be frozen starting from February 8, 2024.
• Without additional funding, ACP pays its full benefit only until April 30, 2024, with a partial benefit in May. However, AirTalk Wireless will provide you with your full-service plan in May regardless of the level of the ACP benefit. This means May will be the last month to receive the ACP benefit.
• If you’re already enrolled in ACP, you’ll continue to get the discount on your internet service until the program ends completely. 

What should I do to keep my phone service after ACP end? 

Still being concerned about losing your phone number and services after the ACP ceases entirely. Here’s how to keep your phone services active. 

If you’re currently using ACP, here are your alternative solutions to help you find affordable internet access: 

Apply for Lifeline with AirTalk Wireless

When ACP is concluded, you can still apply for Lifeline with AirTalk Wireless! We are the only wireless provider offering this option so be sure to stay up to date with the ACP program and apply for Lifeline through AirTalk. 

• $0/mo to enjoy unlimited voice, text, and 4.5GB of data 
• Need more? For only $10/mo to get unlimited voice, text, and 10GB of data 

Apply for AirVoice Prepaid Plan

Not qualified for Lifeline? No problem. Check out our AirVoice Wireless deeply discounted monthly plans. As the parent company of AirTalk, your current connection can be ported to AirVoice with no extra action required. AirVoice Wireless brings you a premium wireless service with the most affordable pricing on the market.  

• Start from $10/mo and offer Unlimited calling and texting, 1GB of data (with higher data options available) 
• Sign up for a month of service and get the second month FREE! 

Please note that by the time ACP ends if you haven’t chosen a new plan yet, your service will be suspended. To stay connected, let’s find a plan that perfectly suits your needs and lifestyle! 

For our ACP/Lifeline combo subscribers

Rest assured that Lifeline benefits are still accessible. AirTalk Wireless is authorized to provide Lifeline services in over 50 states. You’ll still be able to keep your connection with Lifeline service when ACP is discontinued, ensures the continuity of all your benefits and nationwide coverage. This is what separates us from our competitors. After the ACP ends, your Lifeline service remains active at $0/mo to enjoy unlimited voice, text, and 4.5GB of data, and requires no additional steps on your end.

Otherwise, if you’d like to upgrade your plan, you can easily do so at a very affordable price.

Attention Lifeline only customers there’s good news! Lifeline will continue without any impact, so there’s no need to worry.

Moreover, transferring to AirTalk Wireless is still possible with full benefits as always. If you currently take advantage of the Affordable Connectivity Program through another service provider, why not switch to AirTalk Wireless today? Maximize your benefits with our plan to enjoy Lifeline benefits such as getting a free smartphone & extra monthly phone service! 

Stay with AirTalk and enjoy these benefits!

We understand that the news of the ACP wind-down may cause some confusion, and making a hasty decision to switch out might be tempting. But hold on stay with AirTalk Wireless and continue to enjoy our amazing features that you won’t find anywhere else:

• High-quality phones from iconic brands like Apple and Samsung 
• Pre-order your favorite smartphones, including the latest iPhone
• Unlimited International Calling to 80+ countries, including Canada & Mexico 
• 5G+ High-Speed Internet 
• 24/7 multilingual customer support 
• Loyalty Program with enticing rewards like extra data and cashback 
• Trade-in Program for loyal customers, allowing you to trade your old phone for a new one after just 6 months with no extra cost (Coming Soon) 
• The Power of Affirm, is Now in Your Wallet, Buy Now, Pay later   
• No Contract, No Monthly Bills 

You wouldn’t want to miss out on all these benefits. So stay tuned; AirTalk is always here for you!

Questions you may have

I am currently enrolled in ACP, what will happen to my service?

Customers will start to receive notices from AirTalk Wireless about the end of the ACP program. This information will include updates, timing of the end of the program and the impact of loss of the benefit.

Can I still enroll for AirTalk at this time?

Due to the enrollment shut down on February 7th 2024, according to the FCC, AirTalk Wireless will not be accepting new applicants after this date. For more information, please visit the FCC website.

What causes transfer out?

• Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.  
• Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider. 
• If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this: 
  • Sign the transfer agreement right away to avoid interruption to service 
  • Contact the Lifeline support center and report that your benefit was moved to an unknown provider without your consent. 
    • Phone number: (800) 234-9473 (press 1 for English, press 2 for Spanish)
    • Email: [email protected]

How to prevent future unauthorized transfer out?

• AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com) 
• When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk 
• If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this: 
  • Sign the transfer agreement right away to avoid interruption to service 
  • Contact the Lifeline support center and report that your benefit was moved to an unknown provider without your consent.  
    • Phone number: (800) 234-9473 (press 1 for English, press 2 for Spanish)
    • Email: [email protected]

Risks if you transfer out  

• You can lose your Lifeline benefits 
• We might NOT be able to Transfer you back into AirTalk Wireless 
• You will lose your service benefits (unlimited talk, reduce data monthly allowance) 
• You will lose your mobile phone number and we will not be able to recover it. 

Easy Transition to Prepaid options with AirVoice Wireless

• Unbeatable Pricing 
  We believe reliable service should be accessible to everyone, which is why we provide affordable plans with all budgets in mind. Plans start at as low as $7/month. 
• Nationwide Coverage
  Securely connect to the nations fastest and most reliable network. Let’s check the coverage in your area.
• eSIM 
  You can activate your Airvoice Wireless account and enjoy our free service in minutes without a physical SIM card, all you need is an eSIM and a compatible device.

Let’s keep in touch with us!

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If you have any questions, you can submit an email ticket through our online platform at https://airtalkwireless.com/contact or utilize our Live Chat service at https://direct.lc.chat/10969352/.