What Will Happen After ACP Phone Service Winds Down? 

The Affordable Connectivity Program (ACP) is set to wind down soon according to the recent notification from the FCC as new ACP enrollments were frozen completely on February 8, 2024. Without additional funding, ACP pays its full benefit only until April 30, 2024, with a partial benefit in May. However, AirTalk Wireless will provide you with your full-service plan in May regardless of the level of the ACP benefit. This means May will be the last month to receive the ACP benefit.

It is important to note that if you transfer out now, it could result in you losing your previous advantages and loyalty points. Stay tuned and keep reading this blog for more information. 

1. What should I do now?

Check out our AirVoice Wireless deeply discounted monthly plans. As the parent company of AirTalk, your current connection can be ported to AirVoice with no extra action required. AirVoice Wireless brings you a premium wireless service with the most affordable pricing on the market.  

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Please note that if you haven’t chosen a new plan yet, your service will be suspended. To stay connected, let’s find a plan that perfectly suits your needs and lifestyle!

2. Let’s stay with AirTalk Wireless to enjoy many attractive features!

• High-quality phones from iconic brands like Apple, Samsung, Google, LG, etc…
• Unlimited International Calling to 80+ Countries including Canada & Mexico 
• 5G+ High-Speed Internet  
• 24/7 multilingual customer support (English, Spanish, Vietnamese, etc…)
• Loyalty Programs with enticing rewards like extra data and cashback (Coming soon)
• Trade-in Programs for loyal customers, allowing you to trade your old phone for a new one after just 6 months with no extra cost (Coming soon)
• The Power of Affirm, is Now in Your Wallet, Buy Now, Pay later   
• No Contract, No Monthly Bills 

You wouldn’t want to miss all these benefits!

So stay tuned; AirTalk and AirVoice are always there for you! 

3. Questions you might have

What is happening with ACP?

Due to the decrease in funding from Congress, ACP program was projected to run out at the end of April 2024. Afterwards, ACP officially winded down in 2024, putting an end to every ACP provider programs.

I am currently enrolled in ACP, what will happen to my service?

Customers will start to receive notices from AirTalk Wireless about the end of the ACP program. This information will include updates, timing of the end of the program and the impact of loss of the benefit.

Can I still enroll for AirTalk at this time?

Due to the enrollment shut down on February 7th, according to the FCC, AirTalk Wireless will not be accepting new applicants after this date. For more information, please visit the FCC website.

What causes Transfer Out?

• Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.  
• Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider. 
• If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this: 
  • Sign the transfer agreement right away to avoid interruption to service 
  • Contact the Lifeline support center and report that your benefit was moved to an unknown provider without your consent. 
    • Phone number: (800) 234-9473 (press 1 for English, press 2 for Spanish)
    • Email: [email protected]

How To Prevent Future Unauthorized Transfer Out

• AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com) 
• When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk 
• If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this: 
  • Sign the transfer agreement right away to avoid interruption to service 
  • Contact the Lifeline support center and report that your benefit was moved to an unknown provider without your consent.  
    • Phone number: (800) 234-9473 (press 1 for English, press 2 for Spanish)
    • Email: [email protected]

Also read: How To Prevent Unauthorized Transfer Out

Risks if you Transfer Out

• You can lose your Lifeline benefits 
• We might NOT be able to Transfer you back into AirTalk Wireless 
• You will lose your service benefits (unlimited talk, reduce data monthly allowance) 
• You will lose your mobile phone number and we will not be able to recover it. 

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• Unbeatable Pricing 
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