What will happen after ACP Phone Service Winds Down?
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The Affordable Connectivity Program (ACP) is set to wind down soon according to the recent notification from the FCC as new ACP enrollments were frozen completely on February 8, 2024. Without additional funding, ACP pays its full benefit only until April 30, 2024, with a partial benefit in May. However, AirTalk Wireless will provide you with your full-service plan in May regardless of the level of the ACP benefit. This means May will be the last month to receive the ACP benefit.
It is important to note that if you transfer out now, it could result in you losing your previous advantages and loyalty points. Stay tuned and keep reading this blog for more information.
What should I do now?
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Questions you might have
What is happening with ACP?
Due to the decrease in funding from Congress, the FCC anticipates that the current funding for the ACP program is projected to run out at the end of April 2024.
I am currently enrolled in ACP, what will happen to my service?
Customers will start to receive notices from AirTalk Wireless about the end of the ACP program. This information will include updates, timing of the end of the program and the impact of loss of the benefit.
Can I still enroll for AirTalk at this time?
Due to the enrollment shut down on February 7th, according to the FCC, AirTalk Wireless will not be accepting new applicants after this date. For more information, please visit the FCC website.
What causes Transfer Out?
- Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.
- Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider.
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
- Phone number: (877) 384-2575
- Email: [email protected]
How To Prevent Future Unauthorized Transfer OutÂ
- AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com)
- When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
- Phone number: (877) 384-2575
- Email: [email protected]
Risks if you Transfer Out
- You can lose your ACP benefits
- We might NOT be able to Transfer you back into AirTalk Wireless
- You will lose your service benefits (unlimited talk, reduce data monthly allowance)
- You will lose your mobile phone number and we will not be able to recover it.
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