How To Prevent Unauthorized Transfer Out

AirTalk Wireless | Jan 18, 2024 | 20-minute read

What Causes Transfer Out?

Benefit is limited to one per household. This means it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.
Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider.
If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:

Sign the transfer agreement right away to avoid interruption to service.
Contact the Lifeline support center and report that your benefit was moved to an unknown provider without your consent:

Phone number: (800) 234-9473 (press 1 for English, press 2 for Spanish)

AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com).
When presented with an offer for a free phone/service, be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk.
If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:

Sign the transfer agreement right away to avoid interruption to service.
Contact the Lifeline support center and report that your benefit was moved to an unknown provider without your consent.

Phone number: (800) 234-9473 (press 1 for English, press 2 for Spanish)

You can lose your Lifeline benefits and previous loyalty point.
We might NOT be able to Transfer you back into AirTalk Wireless.
You will lose your service benefits (unlimited talk, reduce data monthly allowance).
You will lose your mobile phone number and we will not be able to recover it.

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