How to Turn Off Voicemail on iPhone: The 4 Effortless Ways

By AirTalk Team
4-minute read
In This Article

Voicemail can become more of a chore than a convenience, especially when missed calls leave a growing list of recordings. Good news: You can control several voicemail features directly on your iPhone.

The guide below explains how to turn off voicemail on iPhone and how to troubleshoot if the voicemail settings seem to stay the same.

1. Can You Completely Turn Off Voicemail on an iPhone?

You can turn voicemail off, but not always through iPhone Settings alone. Live Voicemail is an iPhone feature that screens messages as callers speak. Visual Voicemail lets you review recordings, while your wireless carrier usually manages the underlying mailbox.

What you wantBest option
Stop live voicemail transcriptionsTurn off Live Voicemail
Stop forwarding calls to another numberTurn off Call Forwarding
Change unanswered-call routingUse a carrier-supported code, if available
Stop all carrier voicemail permanentlyAsk your carrier to deactivate voicemail
Remove old messagesDelete voicemails from the Phone app

For a lasting shutdown, confirm that your carrier has actually disabled the voicemail service. Changing how calls behave is not the same as canceling the service itself.

2. How to Turn Off Voicemail on iPhone in 4 Ways

How to turn voicemail off on iPhone depends on whether you’re trying to stop live transcriptions, change call routing, or remove the carrier’s mailbox.

Method 1: Turn Off Live Voicemail in Settings

This is the simplest option when you want to stop seeing messages transcribed as callers speak. It does not turn off traditional carrier voicemail.

  • Open Settings on your iPhone.
  • Tap Apps > Phone.
  • Select Live Voicemail.
  • Toggle Live Voicemail off.

On older iOS versions, Phone may appear directly in Settings.

If callers can still leave recordings afterward, their messages may be reaching your carrier’s mailbox instead.

How to turn off my voicemail on iPhone? (Image by Pexels)

Method 2: Disable Call Forwarding

Use this method if calls are being redirected to another phone number and you want them to ring on your iPhone again.

  • Go to Settings > Apps > Phone.
  • Tap Call Forwarding, if available.
  • Toggle Call Forwarding off.
  • Call your number from another phone to test the result.

The iPhone switch generally controls unconditional forwarding. Carrier-managed forwarding for busy, unanswered, or unreachable calls may work differently.

Important: Turning off this setting does not guarantee that missed calls will stop reaching voicemail. If Call Forwarding is missing, contact your provider.

Method 3: Use a Carrier-Supported Short Code

Some wireless networks allow you to change forwarding rules using keypad codes. However, there is no universal code that reliably disables voicemail on every U.S. iPhone.

Resetting forwarding can restore normal voicemail routing instead of disabling it. 

Only dial codes confirmed by your carrier, then test the result.

Method 4: Contact Your Carrier to Disable Voicemail

What’s another way to adopt when looking for how to turn off voicemail on iPhone?

The most reliable way to stop carrier voicemail completely is to request its removal from your wireless account. Ask your provider to deactivate the voicemail feature and mailbox, rather than simply resetting the voicemail password.

Save important recordings first. Confirm what happens to existing messages, when the change takes effect, and what callers will hear afterward.

>>> Read more: How to Block Spam Calls on iPhone Permanently

3. How to Delete Voicemail Messages on iPhone

Deleting messages is useful when your goal is a clean inbox. This is separate from how to turn off voicemail on iPhone, and existing recordings may still need attention after changing your settings.

Delete Individual or Multiple Voicemails

  • Open the Phone app.
  • In the Classic layout, tap Voicemail. In the Unified layout, tap Calls, open the Filter menu, and select Voicemails.
  • Select a recording and tap Delete or the trash icon.
  • To remove several recordings, tap Edit, select the messages, and choose Delete, if your layout offers this option.

Review important messages first. Save or share anything you might need later, especially recordings containing appointment details, instructions, or contact information.

Permanently Delete Voicemails from Deleted Messages

Some deleted recordings move to a Deleted Messages area instead of disappearing immediately.

  • Return to your voicemail list.
  • Open Deleted Messages, if available.
  • Select Clear All or the available permanent-delete control.
  • Confirm the action and check that the recordings are gone.

The options can vary by carrier and iOS version. Some providers erase recordings immediately, while others retain them temporarily.

Once deleted messages are cleared, recovery may no longer be possible. Also, clearing your inbox does not prevent new recordings.

4. Voicemail Still Active After Turning It Off? Try These Fixes

If calls keep reaching voicemail, identify where the recordings are being handled before changing more settings.

A disabled Live Voicemail toggle doesn’t remove the carrier’s mailbox. Similarly, a successful short code only confirms a routing change, not complete voicemail deactivation.

ProblemRecommended action
Live Voicemail is off, but callers can still leave messagesAsk the carrier to disable its voicemail service
Call Forwarding option is missingContact the carrier for supported controls
Short code displays an errorCheck the carrier’s official code list
Calls go straight to voicemailCheck Focus, unknown-caller screening, blocked contacts, cellular signal, and forwarding
Voicemail keeps returningConfirm whether the carrier restored default voicemail routing

How to turn off voicemail notifications on iPhone: The solution is different from disabling the mailbox. Go to Settings > Sounds & Haptics > New Voicemail to change the alert tone. You can also check Settings > Notifications > Phone to adjust available alerts or badges.

Be careful: changing Phone notifications may also affect missed-call alerts. Muting notifications does not stop callers from leaving messages.

5. FAQs

Apart from how to turn off voicemail on iPhone, check some of the most asked questions you may come across.

Why does my iPhone make calls go straight to voicemail?

Poor cellular reception, an active Focus mode, blocked numbers, unknown-caller screening, or carrier forwarding rules can send calls directly to voicemail. Check these settings. Test calls from both a saved contact and an unfamiliar number to identify whether a screening feature is involved.

Does turning off Live Voicemail turn off regular voicemail?

No. Live Voicemail is an iPhone feature that displays real-time transcriptions while callers leave messages. Regular voicemail is typically managed by your wireless carrier.

To turn off voicemail on iPhone completely, you usually need your provider to deactivate the carrier’s voicemail service.

Can I turn off voicemail transcription without disabling voicemail?

Yes, you can turn off Live Voicemail to stop real-time transcription. However, saved voicemail transcripts and carrier-provided voicemail-to-text services may still remain available. Contact your provider if you want its transcription add-on disabled while keeping audio voicemail active.

Will turning off voicemail delete my saved messages?

Turning off Live Voicemail does not automatically erase existing recordings. However, permanently deactivating carrier voicemail may remove your mailbox and stored messages. Save important recordings before requesting removal, and confirm your provider’s retention policy.

6. Conclusion

To stop callers from leaving recordings altogether, your carrier needs to confirm that its voicemail service is disabled. Before making the change, save important messages and place a test call afterward. A quick check now can prevent missed calls or surprises later.

Looking for more practical tips and mobile guides apart from how to turn off voicemail on iPhone? Browse the latest articles on the AirTalk Wireless blog for more ways to get the most from your devices and service.

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